Terms of Service
Terms of Service – Ashlar Society Apparel
Welcome to Ashlar Society Apparel. These Terms of Service (“Terms”, “Agreement”) govern your use of our website, services, and products. By accessing or using our website (www.ashlarsocietyapparel.com) or purchasing from us, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our site or services.
1. General Information
- Ashlar Society Apparel is an independent apparel brand specializing in clothing and accessories inspired by Masonic symbolism.
- Our products are produced using Print-on-Demand (“POD”) services, including Printify.
- We may update these Terms at any time. Continued use of our site after changes = acceptance.
2. Eligibility to Use the Website
You must be at least 18 years of age or the age of majority in your jurisdiction to place an order. By using our services, you represent and warrant that you meet this requirement.
3. Account Registration
Certain features may require creating an account with us. You agree to:
- Provide accurate, complete, and updated information.
- Maintain the confidentiality of your account credentials.
- Notify us immediately if you suspect unauthorized access.
- We are not responsible for losses resulting from unauthorized use of your account.
4. Products and Services
We make every effort to display accurate product descriptions, images, and pricing. However, due to screen variations and print processes, colors and placement may vary slightly from the display.
All products are made-to-order. We do not hold stock; each item is produced after your order is placed. This process allows us to ensure quality and reduce waste.
5. Pricing and Payment
Prices are listed in USD unless otherwise specified. We reserve the right to change prices at any time without notice. Payment is required in full at the time of order.
Accepted payment methods include credit/debit cards, PayPal, and other payment gateways supported by Shopify. All transactions are securely processed.
6. Order Processing
Once an order is placed:
- Processing time is typically 2–5 business days.
- Orders cannot be altered or canceled once they have entered production.
- If you need to make a change, contact us immediately — while we cannot guarantee changes after production starts, we will try to assist.
7. Shipping and Delivery
Shipping times vary depending on destination:
- USA: 5–10 business days
- International: 7–14 business days
Please note: Delivery timelines are estimates, not guarantees. Delays can occur due to customs processing, holidays, or unforeseen events.
Tracking information will be provided once your order is shipped. We are not liable for lost or delayed shipments once they are in the possession of the carrier.
8. Customs, Duties, and Taxes
International customers are responsible for any customs fees, import duties, or taxes imposed by their country. These charges are not included in product prices or shipping fees.
9. Returns and Refunds
We have a 30-day return policy for unworn, unused items in their original condition and packaging. Certain items, including personalized or sale products, are non-returnable.
Please refer to our Refund Policy for detailed instructions and conditions.
10. Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect:
- Contact us within 7 days of receiving the order.
- Provide clear photographs of the issue.
- We will review and, if approved, send a replacement or refund.
11. Intellectual Property
All designs, logos, text, images, and other content on our website are the property of Ashlar Society Apparel or our licensors.
You may not reproduce, distribute, or use any content without our express written permission.
12. Prohibited Uses
You agree not to:
- Use our products or site for unlawful purposes.
- Impersonate another person or misrepresent affiliation.
- Interfere with or disrupt the website’s functionality.
13. Limitation of Liability
To the fullest extent permitted by law:
- Ashlar Society Apparel shall not be liable for indirect, incidental, or consequential damages.
- Our total liability for any claim shall not exceed the amount paid for the specific product.
14. Disclaimer of Warranties
We provide our products and services “as is” and “as available” without warranties of any kind, express or implied.
15. Indemnification
You agree to indemnify and hold harmless Ashlar Society Apparel, its affiliates, and employees from any claims, damages, liabilities, and expenses arising from your use of our site or breach of these Terms.
16. Third-Party Services
We use third-party providers (e.g., Shopify, Printify) for hosting, payment processing, and order fulfillment. These services have their own terms and privacy policies, which you should review.
17. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.
18. Dispute Resolution
Any disputes shall first be attempted to be resolved informally by contacting us. If not resolved, disputes will be handled through binding arbitration in Florida.
19. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.